These Terms & Conditions set out the general basis on which Southhall Construction provides residential construction and property improvement services. By using this website or engaging our services, you agree to these terms together with any project-specific quotation, scope of work or written agreement provided to you.
1. About our services
Southhall Construction provides residential construction and property improvement services, which may include new house construction, renovations, extensions, conversions, structural work, plastering, finishing, electrical, plumbing and related building services.
The exact services supplied will depend on the scope agreed for each individual project.
2. Quotations and project scope
Quotations are prepared based on the information, drawings, specifications and requirements available to us at the time of preparation. A quotation may be subject to clarification or revision where the scope changes or additional work is identified.
Work outside the agreed scope may require additional approval and may result in additional charges. Where practical, we will discuss significant changes with the client before carrying out the additional work.
3. Client responsibilities
Clients are responsible for providing accurate information about the property and project requirements and for making decisions or approvals reasonably required to keep the project moving.
- Provide accurate property and project information.
- Provide reasonable access to the property when required.
- Obtain any client-side permissions or approvals that are specifically assigned to the client.
- Make agreed selections and decisions within a reasonable timeframe.
- Pay agreed invoices or stage payments when due.
4. Planning, permissions and approvals
Responsibility for planning permission, building regulations, landlord approvals, utility approvals or other statutory requirements will depend on the project and the written agreement between the parties. Clients should not assume that an approval is included unless it has been expressly agreed.
5. Materials and workmanship
We aim to use suitable materials and carry out work to a professional standard. Where a particular product, finish or material is requested, its availability may affect the project programme.
Natural materials and manufactured products may have reasonable variations in colour, texture, grain, dimensions or appearance. Such variations are not necessarily defects.
6. Changes to the project
Construction projects can change as work progresses. Client-requested changes, unforeseen site conditions, design changes, material changes or additional requirements may affect the cost and completion time.
We will communicate material changes where reasonably possible and, where appropriate, agree the revised scope before proceeding.
7. Project timescales
Any completion date or estimated programme is provided in good faith based on the information available at the time. Construction can be affected by weather, material availability, site conditions, access, design changes, third-party contractors, approvals and other matters outside reasonable control.
8. Payments
Payment arrangements will be set out in the applicable quotation or project agreement. Invoices and agreed stage payments should be paid within the stated timeframe.
Where payment is overdue, we may pause work until the account is brought up to date, subject to the terms of the applicable project agreement.
9. Defects and concerns
If you believe there is a problem with completed work, please notify us as soon as reasonably possible with details of the concern. We will review the matter and, where appropriate, arrange reasonable corrective work in accordance with the applicable project agreement.
10. Site access and safety
Construction sites can contain hazards. Clients, visitors and other persons must follow reasonable site safety instructions and must not enter restricted areas without permission.
We may require areas of the property to remain clear or inaccessible while work is being carried out.
11. Third-party services
Some projects may involve specialist trades, suppliers, consultants, designers or other third parties. Where third parties are engaged as part of the project, their work may also be subject to their own terms and professional requirements.
12. Website information
We aim to keep the information on this website useful and accurate, but photographs, descriptions, examples and other content are provided for general information. Actual construction results, materials, layouts and finishes can vary from project to project.
13. Intellectual property
Unless otherwise stated, website text, branding, graphics and original content belong to Southhall Construction or are used with appropriate permission. Content should not be copied, reproduced or commercially reused without permission.
14. Limitation of responsibility
Nothing in these Terms & Conditions is intended to exclude or limit any responsibility that cannot lawfully be excluded or limited. Project-specific responsibilities and remedies will be governed by the applicable written agreement and relevant law.
15. Privacy
Personal information submitted through this website may be handled in accordance with our Privacy Policy. Please review the privacy information available on the website for further details.
16. Changes to these terms
We may update these website Terms & Conditions from time to time. The latest version published on this page will apply to future use of the website. Changes to an existing construction project will be governed by the relevant project agreement.
17. Contact us
If you have a question about these Terms & Conditions or about a construction project, please contact our team through the Contact Us page.